Online Privacy

Recognition of Your Expectation of Privacy

We recognize and respect the privacy expectations of our customers. We also recognize and understand the need to safeguard any information our customers share with us. We will maintain standards and procedures designed to prevent misuse of this information.


Our Use, Collection, and Retention of Customer Information

You can browse our website anonymously without identifying yourself during your visit. We will only obtain and use information where we reasonably believe it would be useful and allowed by law to administer our business and to provide products, services, and other opportunities to our customers.

Our Maintenance of Accurate Information

We will attempt to keep customer files complete, up-to-date, and as accurate as possible in accordance with commercial standards. If you notice any information you provided us is inaccurate or outdated, please notify our customer services as soon as possible. We will correct inaccurate information in a timely manner.

Limiting Employee Access to Information

We will limit employee access to personally identifiable information to those with a business reason for knowing such information. We will educate employees so that they will understand the importance of confidentiality and customer privacy. Employees who violate their privacy responsibilities will be subject to our disciplinary process.

Security Procedures to Protect Information

We will maintain appropriate security standards and procedures to help prevent unauthorized access of your confidential information.

Restriction on the Disclosure of Account Information

We will not reveal any specific customer information to any unaffiliated third parties unless the information is provided to help complete a customer initiated transaction, the customer requests it, or the disclosure is required by or allowed by law.

Maintaining Our Customer Privacy in Business Relationships with Third Parties

Whenever personally identifiable customer information is provided to a third party, we will require the third party to adhere to similar privacy principles that provide for keeping such information confidential. Hanmi Bank's privacy policy applies to individuals, and we reserve the right to make changes to this policy. Hanmi Bank will continuously assess ourselves to make sure that customer privacy is respected. For additional details about how Hanmi Bank share information with third parties, please refer to Our Consumer Privacy Notice.

Looking out for children

We do not knowingly collect or use personal information from children under 13 without obtaining verifiable consent from their parents. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. While Hanmi Bank works to protect your personal information, you also have responsibilities. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our websites may link.

  1. Internet safety for children – The internet is a public network. Children’s access to the Internet can allow them to visit inappropriate websites and be exposed to unwanted risks. The Children’s Online Privacy Protection Act (COPPA), protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission’s website. Parents can be proactive by installing filtering software that gives them more control over their family’s Internet experience.
  2. Cyber ethics for children – Cyber ethics is the practice of being a good citizen on the Internet superhighway. Kids should understand the rules of the road, too. Learn more by visiting the U.S. Department of Justice’s kids and youth Web site.
Link to non-Hanmi Bank sites

We are not responsible for the information collection practices of the non-Hanmi Bank link you click to from our web pages. We cannot guarantee how these third parties use cookies or whether they place on your computer cookies that may identify you personally. We urge you to review the privacy policies of each of the links websites you visit – before you provide them with any personally identifiable information. Hanmi Bank has no responsibility for any external Web Site. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site.

Notice of changes

From time to time, we may change this online privacy policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allow you to determine whether there have been changes since the last time you reviewed the policy. Your use of our website following the update to the Policy means that you accept the updated Policy.

Effective Date

This policy was last reviewed on May, 2017.

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Privacy Policy

Click HERE to see Hanmi Bank Privacy Policy.

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Cookie Policy

Click HERE to see Hanmi Bank Cookie Policy.

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US Consumer Privacy Notice

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California Consumer Privacy Notice

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), this notice explains what categories of personal information Hanmi Bank, a wholly owned subsidiary of Hanmi Financial Corporation (“Company”), collects about California consumers and the purposes for which the information may be used.


Category of Data CollectedBusiness or Commercial Purposes for Collection and Use of Personal Data
IDENTIFIERS, such as name, mailing address, email address, username, phone number, Social Security number, and mobile phone number.
  • Develop, provide and improve our products and services
  • Complete the transactions you request
  • Perform our contractual obligations
  • Maintain our ongoing business relationship
  • Create and manage your online account
  • Send notifications related to your account
  • Respond to your communications
  • Communicate with you about products, services and events that may be of interest to you
PAYMENT OR FINANCIAL INFORMATION, such as credit history and credit score.
  • Processing or fulfilling transactions, including approving your loan application
  • Process and evaluate applications for positions with Hanmi Bank
  • Analytics regarding use of Services
  • Internal research
  • Providing, maintaining and improving the Services
COMMERCIAL INFORMATION, such as information about Hanmi Bank services purchased, obtained, or considered.
  • Processing or fulfilling transactions
  • Providing customer service
  • Services analytics
  • Internal research
  • Marketing and advertising
  • Providing, maintaining and improving the Services and products and services
INTERNET OR ELECTRONIC NETWORK ACTIVITY INFORMATION, such as your browser type, operating system, pages viewed, hyperlinks clicked, IP address, unique device ID, domain information, pages visited, and tracking technologies to collect usage information.
  • Analytics regarding use of Services
  • Internal research
  • Marketing and advertising
  • Providing, maintaining and improving the Services
  • • Providing, maintaining, and improving the Services
  • Marketing and advertising
  • Analytics regarding use of Services
  • Internal research
AUDIO OR VISUAL INFORMATION, such as video recordings via security cameras in our branch locations
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Hanmi Bank and others
PROFESSIONAL, EMPLOYMENT, OR EDUCATION INFORMATION, such as job history or educational history.
  • Process and evaluate applications for accounts, loans or positions with Hanmi Bank
  • Administrative purposes
INFERENCES, such as your interests.
  • Maintaining and improving the Services and our products and services

For more information about the Company’s data practices and privacy policy, please visit;

How to exercise your rights

To submit a Consumer Rights Request, please submit a completed webform available here, California Consumer Rights Request Form.

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