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Keeping your debit card safe with a text message

At Hanmi Bank, we want to make sure that using your debit card is always as safe and convenient as possible. That’s why we provide text alerts as part of our ongoing fraud monitoring program.

All Hanmi customers with debit cards were enrolled in the text fraud alerts program. If our system detects suspicious activity on your card, we’ll send a text alert right away with details about the transaction.

All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is not authorized by you, you will receive another message with a number to call for follow-up. If not, you are all set. The system will mark the transaction as legitimate.

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