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November 2023

#BanksNeverAskThat – Can You Spot a Phishing Scam?

Online scams aren’t so scary when you know what to look for. At Hanmi Bank, we’re committed to helping you spot them as an extra layer of protection for your account. We’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing—one scam at a time.

It starts with these four words: Banks Never Ask That. Because when you know something sounds suspicious, you’ll be less likely to be fooled.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying.

These four phishing scams are full of red flags:

Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks Never Ask That.

See if the message has

  1. Strange Phone Numbers
  2. Urgent Warnings or Requests
  3. Odd Grammar or Spelling Mistakes
  4. Requests for Personal Information

Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks Never Ask That.

See if the email has

  1. Unusual Email Address
  2. Misspelled Words
  3. Scare Tactics
  4. Suspicious URLs
  5. Unexpected Attachments

Phone Call: Would your bank ever call you to verify your account number? No! Banks Never Ask That. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

See if the call has

  1. Unusual Caller ID
  2. Scare Tactics or Threats
  3. Asking for Personal Information
  4. Calling you unexpectedly

Payment Apps: Beware of text messages from someone claiming to be your bank saying your account has been hacked. The scammer may ask you to send money to a new account they’ve created for you, but that’s a scam! Banks Never Ask That.

See if the message has

  1. Unexpected Requests
  2. Sending Money to Yourself
  3. Overpayment Claims
  4. Suspicious Links
  5. Pressure and Urgency

We’re Here to Help

You’ve got a team of experts on your side. Whether you have a simple question or need a comprehensive banking solution, we’re here for you.

Visit a local Hanmi Bank branch near you

Find addresses, phone numbers, and business hours for your Hanmi Bank branches and ATMs. We’re here for face-to-face support in person.

Call us at
855-773-8778

Help is just a phone call away. Our Customer Call Center is open Monday ~ Friday, 7:00 AM to 6:00 PM PT for your personal and business banking needs.