코로나 바이러스

코로나 바이러스 (COVID-19) 관련 CEO 메시지

March 19, 2020

고객 여러분 안녕하십니까.

한미은행 행장 바니 이 입니다.

여러모로 어려움과 걱정이 많은 때이지만 모든 고객 여러분의 가정이 안전하고 건강하시기를 마음 깊숙히 기도합니다.

저희 한미은행은 신종 코로나 바이러스의 위험으로부터 고객과 직원, 커뮤니티 모두의 건강과 안전을 지키기 위해 다양한 조치들을 선제적으로 시행하고 있습니다.

지난 이메일을 통해 소개드린 바와 같이 많은 종류의 은행 업무는 지점을 직접 방문하시지 않더라도 차질없이 처리하실 수 있습니다. 고객 여러분이 기대하는 최선의 서비스를 제공하기 위해 은행 구성원 모두가 최선을 다하고 있음을 자신있게 말씀드립니다.

코로나 바이러스 확산으로 불확실성이 커지며 글로벌 자본 시장 전체가 심하게 요동치고 있습니다. 미국 주요 지수들을 포함한 세계 증시는 지난 수주새 큰 폭으로 하락했고, 은행 등 금융기관들의 개별 주가 역시 그 영향에서 자유롭지 못했습니다.

하지만 한미은행은 탄탄한 수준의 자본 비율과 유동 자산을 보유하고 있으며, 이를 기반으로 지금의 어려운 시간을 잘 헤쳐나갈 여건을 갖추고 있습니다.

급변하는 환경 속에서도 한미 임직원 모두는 고객 여러분과 함께 한미의 미래를 지켜 나가는 데 모든 역량을 집중해 나가겠습니다. 또한 고객 여러분과 투명하고 열린 소통 채널을 계속 유지해 나갈 것임을 이 자리를 빌어 다시 한번 약속드립니다.

한미은행에 변함없는 성원과 신뢰를 보내주심에 진심으로 감사드립니다.

CEO_signature

바니 이 드림


A note to our customers about the Coronavirus

March 17, 2020

Dear valued Hanmi customers,

As your trusted financial partner, protecting the safety and health of our customers, employees and the communities we serve is our priority amidst the growing concerns about the spread of the novel coronavirus (COVID-19). Our thoughts are with those who have been impacted.

We are closely monitoring the latest reports from the World Health Organization (WHO) and the Centers for Disease Control (CDC), as well as federal, state and local government agencies in order to adapt quickly to ongoing developments.


What we have done

To that end, we have taken the following proactive measures to ensure your safety and to minimize the spread of the virus.

  • Hand sanitizers are available at corporate offices and all branches in high usage areas.
  • Increased the frequency of cleaning at all branches, which includes disinfecting frequently touched surfaces such as tables, doorknobs, desks and other office supplies.
  • Employee travel restrictions are in place and we are encouraging the CDC recommended practice of social distancing for non-essential meetings.

We're here to help

We are committed to ensuring that your banking transactions and services are uninterrupted during this time. Our branches remain open and ready to assist you, but please note you can also take advantage of alternate channels.

  • Online banking and mobile banking are available 24/7 where you can conduct most of your transactions such as check balances, transfer funds, deposit checks, pay bills and find the nearest ATMs.
  • If you are facing financial hardships as a result of the impacts of coronavirus (COVID-19), please contact your account representative to discuss available options.
  • If you have any questions, please contact our branch or Customer Call Center by calling our toll free number at (855) 773-8778 or emailing callcenter@hanmi.com. We are available Monday through Friday, 9 AM to 6 PM.

What you can do

Below are some preventative measures for the benefit of the community.

  • Wash your hands frequently with soap and water for at least 20 seconds.
  • Avoid touching your face, eyes, nose and mouth.
  • Avoid close contact with those showing symptoms such as fever or cough. If you are feeling unwell, please limit your exposure to others.
  • Additional information can be found on the CDC Website.

We appreciate your understanding as we navigate the evolving landscape. We will continue to monitor the situation keenly and provide further updates if changing circumstances cause us to take further action to support our customers, employees, and communities.

At Hanmi, we believe in the power of our communities to come together during challenging times. Thank you for being a loyal customer as we navigate this dynamic situation.


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