Malware (Virus) Attacks


How to Protect Yourself from Online Fraud – Malware & Viruses

What is Malware? 

Malware or malicious software, such as viruses, worms and trojans, is designed to gain access to your computer systems without your consent. When installed, malware can steal your personal and financial information, send spam emails on your behalf or perform fraudulent activities under your name.

How can I spot Malware?

Malware is usually sent as an attachment to emails claiming to be from someone you know, or disguised as genuine software coming from an official site.

How can I protect myself against Malware? 

  • Do not click on website links or attachments in emails received from unknown senders.
  • Do not run or download any programs received from suspicious emails.
  • Protect your computer from malicious programs by using anti-virus software.
  • Install the latest updates on your operating system and applications such as Windows, Microsoft Office, Adobe Reader, Flash, etc.
  • Enable your pop-up blockers using your internet options to prevent pop-ups that may contain malware and viruses from damaging your computer.
  • Delete cookies using your internet options because they can build up over time and slow down your computer.
  • Signs of malware infection may include sudden slowness in your computer, change from the usual logon procedures or an increase in pop-up banners. If you suspect that your computer has been infected by malware, refrain from using banking websites until your computer is cleaned.
  • To protect yourself better, read our Security Alerts & News to stay updated of the latest malware circulating on the Internet.


What should you do if you have revealed your banking details to fraudsters?  

If you suspect you have been a victim of fraud and have revealed your personal banking details to fraudsters of this nature, please contact our electronic banking department via telephone at (213) 427-4277, via U.S. Mail at 3660 Wilshire Blvd #1000, Los Angeles, CA 90010, or visit one of our branches in person.



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